Terms of Service

Tickets & Entry. All ticket sales are final. Tickets are delivered by email as QR codes and each admits one person, once. You must be able to present your QR code (phone or print) for entry. Valid ID may be required at the door. Refunds. All ticket sales are final. Refunds are not available on request, including for non-attendance, and tickets may not be exchanged. The only exception: if an event is canceled, every ticket purchase is automatically refunded in full to the original payment method (refunds typically appear within 5–10 business days). If an event is rescheduled rather than canceled, tickets remain valid for the new date. External Events. Some events on this site are presented by external organizers. For those events, payment is processed by the organizer, and the organizer, not Hot Mess Events, is responsible for the event, ticket support, refunds on cancellation, and disputes. The organizer's contact is shown on the event page and in your ticket email. Event Changes. Lineups, set times, and venues are subject to change. For events with unannounced locations, the address is provided to ticket holders by email before doors. Conduct. We reserve the right to refuse entry or remove any person for unsafe, disrespectful, or unlawful behavior, without refund. Hot Mess Events are inclusive spaces, and harassment of any kind is not tolerated. Age. All Hot Mess events are 21+ unless explicitly stated otherwise on the event page. Valid government-issued photo ID is required for entry. Guests who cannot present valid ID will be refused entry without refund. Liability. By attending, you accept that participation is at your own risk, and Hot Mess Events is not responsible for lost or stolen property. Contact. Questions about these terms or your order: hotmesseventscontact@gmail.com.